How EU helps Ukraine digitalise and why it matters

Digital transformation is one of modern Ukraine’s most tangible success stories. It has reshaped how citizens interact with the state and become a key part of the country’s path toward the European Union. Ukraine is actively developing digital solutions that are recognised and valued across Europe.

Read more in the column by Mari Pedak of EU4DigitalUA and DT4UA: Digital partnership with Ukraine: which reforms EU helps implement in this sphere.

According to Pedak, since 2016 the EU and its member states have invested over €50 million in Ukraine’s digital transformation through the e-Governance Academy. The new phase of the DT4UA project continues this effort, focusing on developing new services, improving key systems and introducing European digital standards.

"We continue to bring Ukraine closer to the EU’s single digital space. We are working within DT4UA on aligning Ukrainian legislation with key EU acts," emphasises Mari Pedak.

She notes that legislative harmonisation lays the groundwork for developing cross-border digital services, implementing trust services and opening the way for Ukraine to participate in EU pilot projects, working groups and expert networks.

Another crucial task, Pedak adds, is updating the Trembita system, which is essential for a functioning digital state.

The new version (Trembita 2.0) will provide a higher level of security and reliability, as well as enable integration with European systems.

"It will become the technological foundation for hundreds of public services and expand data exchange capabilities," Pedak stresses.

At the same time, Ukraine is implementing a Personal Data Access Monitoring Subsystem (PMDPS) – a tool that will allow citizens to see who has accessed their personal data and when, and to receive notifications about this in the Diia app.

Among other key goals is the modernisation of the Vulyk system, which helps Administrative Service Centers (ASCs) operate efficiently. The updated version will allow more centers across the country to connect, automate processes and integrate seamlessly with state services, making public services even more accessible to citizens.

"European integration in the digital sphere is a path toward a shared future where digital solutions work without borders. And Ukraine is moving along this path together with the EU," concludes Mari Pedak, Head of the EU4DigitalUA and DT4UA projects.